Power Lunch TeleSeminar

How To Successfully Deal With Difficult People

 

      Times are challenging. Demands on people, personally and professionally, especially in healthcare, have increased exponentially. This has caused stress and intolerance to run rampant even in the best of situations. Much of these conditions are beyond our individual control. Why then, should we have to contend with difficult people also?  The answer is you do not have to, if you have understanding and skills!

      An old saying states, that man masters nature, not by force, but understanding. There may never be an end to meeting difficult people, but there can be freedom from the conflict and confrontation you often experience during the meeting.  How to Successfully Deal with Difficult People is a one hour TeleSeminar designed to give you better understanding about the challenging people in your life. This “PowerLunch” can help you turn conflict into chemistry, turn a enemy into an ally, and help you turn the obstacles in your personal and workplace relationships into opportunities for success.

 

In this Powerful One-Hour TeleSeminar Take-Away at Least 10 Techniques

that Give You the Power to Successfully Handle Difficult People!

Course Outline

The Premise of Difficult People

  • Discuss why difficult people are difficult. (The answer may be eye opening.)

  • Explore how attitudes and behaviors either create a clash or cooperation

  • Learn about the four personality types and why you might experience problems with them

  • Review typical problem techniques other people use and why they choose to use them

  • Determine if you are rewarding or punishing a person’s behavior and how it can adversely affect the relationship

 

People Skills for Everyday Situations

  • Learn how to create a win-win scenario with others

  • Explore the difference between aggressive, passive, and assertive behaviors

  • Walk away with a step-by-step method for delivering a concise message that motivates others to your way of thinking

  • Receive techniques guaranteed to empower you to handle effectively:

  • the Put down artist-Complainers-Bullies-Know-it-alls-Negative attitudes-Liars

  • Plus many more idea

 

Do you ever have to deal with these people?

 

      The Complainer

They're constantly seeing the problem, griping about the problem, and blaming everyone for the problem, but they never seem to be willing to fix the problem.

 

     The Explosive personality

They’re the ticking time-bomb often ready to go off at the slightest sign of disagreement from you.

 

     The Insulting Patient or Co-worker

They’re always ready to throw around accusations or demeaning remarks about you, your service, and the organization.

 

     The Bully

They’re loud and obnoxious and have no problem getting in your face and verbally pushing everyone around to get what they want. And they usually succeed.

 

     The Know-it-all

They’re smart and waste no time taking every opportunity to tell you you’re not, even if they’re wrong.

 

     The Clamshell

They’re non-responsive and the more your try to involve them, the move distant they become.

 

Unfortunately, we know them too well. They are patients, co-workers, family, and bosses. They are people we work with or rely on. Learn the skills you need to successfully deal with these challenges, so you can take the next conflict and turn it into cooperation. 

 

 

 

 

 

 

 

 

Call Us:

1-800-MOTIVE8

or

1-828-256-9955

 

Free 15 page e-Workbook

For Participants

Your enrollment includes a detailed course e-workbook to use with the TeleSeminar and to keep as a valuable resource for future use. Additionally, the workbook has activities and planning sheets included, so you can create an effective plan of action after the program to use everyday in your most challenging people situations.

 

5 More reasons to Enroll Now!

  1. Learn the one word guaranteed to put people immediately go on the defensive
  2. Walk-away with a clear definition what a “difficult person” really is (Could you be one?)
  3. Explore methods that keep you from playing their game, but help you win yours
  4. Examine ways to utilize differences, not fight them
  5. 100% satisfaction Guarantee

 

March 22, 2007

12:15pm to 1:15pm

$99.00

Enroll Now!

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