Yes! You Can Deal Effectively With Challenging Employee Behaviors

 

A Dynamic Program Which Guarantees to

Empower You to Successfully Turn Problem

Employees into Productive Ones.

 

Some of the topics covered include:

  • Examine the three reasons why an employee could become difficult.

  • Outline the ten symptoms which indicate an employee could be headed for trouble.

  • Determine if the problem is personality or performance and how to handle each.

  • Learn how the leader sets the pace for others to follow.

  • Examine how the system may be causing some problems for employees.

  • Walk away with a technique which helps your employees be S.M.A.R.T in production.

  • Learn how motivation often de-motivates.

  • Get answers to common excuses and alibis used by employees.

  • And many more practical strategies.

 

The Premise of Challenging Employees

  • Learn the definition of a challenging employee

  • Examine the three reasons why an employee could become difficult

  • Outline the ten symptoms which indicate an employee could be headed for trouble

  • Determine if the problem is personality or performance and how to handle each

Leadership’s Affect on Employee Performance

  • Discuss the difference between control and influence

  • Examine how the manager’s attitude can affect the employee’s output

  • Walk away with five things a manager may do which damages employee productivity

  • Learn to develop and communicate powerful performance goals which become the employee’s statement of excellence

  • Take away a 5 step system to turn problem employees into goal thinking employees that is S.M.A.R.T.

  • See how proactive leaders plan for performance success

  • Learn how motivation techniques can actually de-motivate the employees

Leaders Answer Book to Problem Employee Situations

  • Learn the three categories of difficult employee problems

  • Receive actual phrases guaranteed to work in manager vs. employee/employee vs. employee/employee vs. customer scenarios

  • Walk away with the right words to say to handle…..

 

Gossip * Complaining * Sloppy work * Procrastination * Insubordination

Letting others do the work * Rude behavior * Argumentative behaviors * and many more

 

Conducting Effective Performance and Feedback Meetings

  • Examine the difference between compliance and commitment

  • Learn the rules on “Rules”

  • Cover 8 steps which justify having a performance meeting

  • Discover how to prepare for a performance meeting

  • Learn the positive approach to delivering critical feedback

  • Discuss and practice the steps of a powerful performance review meeting

 

 

 

 

 

 

 

 

 

Call Us:

1-800-MOTIVE8

or

1-828-256-9955

 

During this one-of-a-kind training session each participant will enhance their ability to...

  • determine who really is a difficult employee.

  • identify the true causes of difficult employee behaviors.

  • know the symptoms which indicate an employee is headed for trouble.

  • use the techniques proactive leaders need to spot problems early and solve them easily.

  • handle the litany of inane excuses and alibis employees use to justify poor performance.

  • control their emotions in the heat of the moment.

  • give feedback which gains a commitment to a change in behavior.

  • conduct effective performance review meetings.

  • pick the right words at the right time to handle complainers, procrastinators, liars, loafers, and many more employee types.

ENROLL NOW

 

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